Returns & Exchanges Policy
The Lake Elsinore Storm Official Store wants you to be completely satisfied with your fan gear; if you are not, you may return or exchange unworn and unwashed merchandise within 30 days of purchase. Please note that clearance items and custom-printed jerseys are considered final sale and cannot be returned.
Return Process
- 1.Verify Eligibility
Ensure your items are in their original condition with all tags attached and were purchased within the last 30 days.
- 2.Package Your Gear
Securely pack the items and include a copy of your original packing slip or order confirmation email inside the box.
- 3.Ship to the Diamond
Affix your shipping label and send the package to the Lake Elsinore Storm Team Store at 500 Diamond Drive, Lake Elsinore, CA.
- 4.Receive Refund
Once our team inspects the return, your refund will be processed back to your original payment method within 7-10 business days.